Returns & Exchanges
At Smart Foal, we want you to be completely satisfied with your purchase. If your selection isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
Ship It Back
Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing